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Service System

Exceptional service is the foundation for building lasting customer relationships.

Service System
Customers Served

200+

Customers Served

Round-the-Clock Response

7×24h

Round-the-Clock Response

Customer Satisfaction Rate

98.6%

Customer Satisfaction Rate

On-Site Response Commitment

48-Hour

On-Site Response Commitment

Earning Trust, Delivering on Every Promise

Real feedback from our customers is the most valuable recognition of our products and services.
客户视频画面
East China Automation Equipment Integrators
Electrical Engineer
The QKM Robotics after-sales team responds quickly, communicates patiently, and follows every issue through to resolution. Their professional and standardized service gives us greater confidence in maintaining stable production.
Leading New Energy Battery Manufacturers in China
Engineer
The engineers provided patient guidance throughout the entire process, with clear and easy-to-understand technical explanations. Their professional and standardized service provides reliable support for the stable operation of our equipment.
Automotive Parts Intelligent Equipment Companies
Engineer
Strong technical expertise and stable equipment performance enable rapid resolution of on-site issues, significantly reducing production line downtime and waiting time.
East China Automotive Parts Automation Equipment Suppliers
Mechanical Engineer
The overall service experience was excellent. The engineers were professional and responsible, and the mechanical commissioning was highly efficient, fully meeting our production equipment commissioning needs.
South China Intelligent Equipment R&D Companies
R&D Manager
QKM Robotics products offer excellent adaptability and precisely meet our equipment requirements during the R&D stage. Their high level of professionalism has provided strong support for the smooth progress of our R&D projects.
East China Automotive Parts Intelligent Equipment Manufacturers
Mechanical Designer
The mechanical structure is well-designed, highly adaptable, and efficient to commission. It quickly meets our equipment design requirements, significantly shortening our development cycle.
Leading Home Appliance & Refrigeration Equipment Manufacturers in China
Equipment Manager
QKM Robotics equipment runs stably and reliably, backed by fast 24*7 response. Their team can quickly resolve unexpected production line issues, providing solid support for continuous production.
Pearl River Delta Robot System Integrators
Project Manager
The overall service process is professional and well-structured. The engineers work efficiently with our project schedule, ensuring the smooth deployment of our robotic equipment.
Leading Laser Welding Equipment Companies in China
R&D Engineer
QKM responds exceptionally fast and is always ready to help. Every issue is followed up and resolved promptly. Their professional and reliable service gives us complete peace of mind.
Leading Global Precision Acoustic Manufacturing Companies
Electrical Engineer
QKM responds exceptionally fast and is always ready to help. Every issue is followed up and resolved promptly. Their professional and reliable service gives us complete peace of mind.
East China Automotive Parts Automation Equipment Companies
PLC Engineer
QKM Robotics offers excellent PLC compatibility, efficient commissioning, and a highly responsive technical team that is always ready to assist, significantly reducing the complexity of on-site commissioning.
East China Automation Equipment Integrators
Electrical Engineer
The QKM Robotics after-sales team responds quickly and communicates patiently, following every issue through to resolution. Their professional and standardized service gives us greater peace of mind in ensuring stable production.
Leading Automation Line Solution Providers in China
Robotics Engineer
We are highly satisfied with the overall service experience. The team is professional and responsible, with prompt responses and high-quality after-sales support.
East China Automation Equipment Integrators
Electrical Engineer
The QKM Robotics after-sales team responds quickly, communicates patiently, and follows every issue through to resolution. Their professional and standardized service gives us greater confidence in maintaining stable production.
Leading New Energy Battery Manufacturers in China
Engineer
The engineers provided patient guidance throughout the entire process, with clear and easy-to-understand technical explanations. Their professional and standardized service provides reliable support for the stable operation of our equipment.
Automotive Parts Intelligent Equipment Companies
Engineer
Strong technical expertise and stable equipment performance enable rapid resolution of on-site issues, significantly reducing production line downtime and waiting time.
East China Automotive Parts Automation Equipment Suppliers
Mechanical Engineer
The overall service experience was excellent. The engineers were professional and responsible, and the mechanical commissioning was highly efficient, fully meeting our production equipment commissioning needs.
South China Intelligent Equipment R&D Companies
R&D Manager
QKM Robotics products offer excellent adaptability and precisely meet our equipment requirements during the R&D stage. Their high level of professionalism has provided strong support for the smooth progress of our R&D projects.
East China Automotive Parts Intelligent Equipment Manufacturers
Mechanical Designer
The mechanical structure is well-designed, highly adaptable, and efficient to commission. It quickly meets our equipment design requirements, significantly shortening our development cycle.
Leading Home Appliance & Refrigeration Equipment Manufacturers in China
Equipment Manager
QKM Robotics equipment runs stably and reliably, backed by fast 24*7 response. Their team can quickly resolve unexpected production line issues, providing solid support for continuous production.
Pearl River Delta Robot System Integrators
Project Manager
The overall service process is professional and well-structured. The engineers work efficiently with our project schedule, ensuring the smooth deployment of our robotic equipment.
Leading Laser Welding Equipment Companies in China
R&D Engineer
QKM responds exceptionally fast and is always ready to help. Every issue is followed up and resolved promptly. Their professional and reliable service gives us complete peace of mind.
Leading Global Precision Acoustic Manufacturing Companies
Electrical Engineer
QKM responds exceptionally fast and is always ready to help. Every issue is followed up and resolved promptly. Their professional and reliable service gives us complete peace of mind.
East China Automotive Parts Automation Equipment Companies
PLC Engineer
QKM Robotics offers excellent PLC compatibility, efficient commissioning, and a highly responsive technical team that is always ready to assist, significantly reducing the complexity of on-site commissioning.
East China Automation Equipment Integrators
Electrical Engineer
The QKM Robotics after-sales team responds quickly and communicates patiently, following every issue through to resolution. Their professional and standardized service gives us greater peace of mind in ensuring stable production.
Leading Automation Line Solution Providers in China
Robotics Engineer
We are highly satisfied with the overall service experience. The team is professional and responsible, with prompt responses and high-quality after-sales support.
Leading Automotive Parts Automation Groups in East China
Robotics Engineer
The engineers are highly skilled and provide professional, standardized service, efficiently resolving a wide range of equipment issues and ensuring stable production line operation.
East China Automotive Parts Assembly Equipment Suppliers
Solution Engineer
We are highly satisfied with the overall service experience. The team is professional and responsible, responds promptly, and provides high-quality after-sales support.
Industrial Machinery R&D Companies in Shanghai
Structural Design Engineer
QKM Robotics offers highly tailored solutions with strong customization capabilities. Their detailed and clear technical guidance ensures a perfect fit for our project requirements, with results that exceeded our expectations.
Global Leaders in Optics and Optoelectronics
Equipment Engineer
We are highly satisfied with the overall service experience. The team is professional and responsible, responds promptly, and provides high-quality after-sales support.
East China Automotive Parts Automation Groups
Electrical Engineer
The equipment is easy to maintain, with issues resolved thoroughly at the root cause, significantly reducing maintenance costs and production downtime.
East China Industrial Automation Equipment Manufacturers
Commissioning Engineer
The after-sales team communicates patiently and thoroughly, providing professional and standardized service. They carefully address all our questions, making the overall service experience excellent.
Global Leaders in Precision Manufacturing for Consumer Electronics
Engineer
The overall service experience was excellent. The engineers were professional, responsible, and technically capable, efficiently resolving the equipment issues we encountered.
South China Intelligent Equipment R&D Companies
R&D Manager
QKM Robotics products offer excellent adaptability and precisely meet our equipment requirements during the R&D stage. Their high level of professionalism has provided strong support for the smooth progress of our R&D projects.
Leading Special-Purpose Robotics Companies in China
Software Engineer
The software offers excellent compatibility and seamless technical integration. With strong technical expertise and rapid response to our R&D needs, the team provided solid support for our software development.
Intelligent Robotics R&D and Manufacturing Group
R&D Test Engineer
The after-sales team responds quickly, and the engineers are professional and responsible, efficiently resolving equipment issues and providing strong support for our production operations.
Industrial Robot System Integrators
Process Engineer
The engineers are highly skilled and provide professional, standardized service, efficiently resolving a wide range of equipment issues and ensuring stable production line operation.
Leading Commercial Service Robot Manufacturers
Production Operator
We are highly satisfied with the overall service experience. The team is professional and responsible, responds promptly, and provides high-quality after-sales support.
Leading Automotive Parts Automation Groups in East China
Robotics Engineer
The engineers are highly skilled and provide professional, standardized service, efficiently resolving a wide range of equipment issues and ensuring stable production line operation.
East China Automotive Parts Assembly Equipment Suppliers
Solution Engineer
We are highly satisfied with the overall service experience. The team is professional and responsible, responds promptly, and provides high-quality after-sales support.
Industrial Machinery R&D Companies in Shanghai
Structural Design Engineer
QKM Robotics offers highly tailored solutions with strong customization capabilities. Their detailed and clear technical guidance ensures a perfect fit for our project requirements, with results that exceeded our expectations.
Global Leaders in Optics and Optoelectronics
Equipment Engineer
We are highly satisfied with the overall service experience. The team is professional and responsible, responds promptly, and provides high-quality after-sales support.
East China Automotive Parts Automation Groups
Electrical Engineer
The equipment is easy to maintain, with issues resolved thoroughly at the root cause, significantly reducing maintenance costs and production downtime.
East China Industrial Automation Equipment Manufacturers
Commissioning Engineer
The after-sales team communicates patiently and thoroughly, providing professional and standardized service. They carefully address all our questions, making the overall service experience excellent.
Global Leaders in Precision Manufacturing for Consumer Electronics
Engineer
The overall service experience was excellent. The engineers were professional, responsible, and technically capable, efficiently resolving the equipment issues we encountered.
South China Intelligent Equipment R&D Companies
R&D Manager
QKM Robotics products offer excellent adaptability and precisely meet our equipment requirements during the R&D stage. Their high level of professionalism has provided strong support for the smooth progress of our R&D projects.
Leading Special-Purpose Robotics Companies in China
Software Engineer
The software offers excellent compatibility and seamless technical integration. With strong technical expertise and rapid response to our R&D needs, the team provided solid support for our software development.
Intelligent Robotics R&D and Manufacturing Group
R&D Test Engineer
The after-sales team responds quickly, and the engineers are professional and responsible, efficiently resolving equipment issues and providing strong support for our production operations.
Industrial Robot System Integrators
Process Engineer
The engineers are highly skilled and provide professional, standardized service, efficiently resolving a wide range of equipment issues and ensuring stable production line operation.
Leading Commercial Service Robot Manufacturers
Production Operator
We are highly satisfied with the overall service experience. The team is professional and responsible, responds promptly, and provides high-quality after-sales support.

Explore Together with Our Engineers

From technical learning to hands-on engineering practice, we go further with every exploration.

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Full-Cycle Talent Development Ecosystem

Building a talent ecosystem for the intelligent era, where people and industry grow together.
Full-Cycle Talent Development Ecosystem

QKM Academy: A Positive Cycle of Industry-Education-Training

Turning individual capabilities into productive power that can be replicated across the industry.

Industrial Ecosystem

Industrial Ecosystem Chain, Sci-Tech Innovation Ecosystem Chain

Required Positions

Mechanical Engineering, Electrical Engineering, R&D, Testing, Software, Technical Support, Quality Assurance, Assembly

Competency Mapping

Typical Tasks, Technical Skills, Work Activities, Integrated Literacy

Project-Based Curricula

Vocational Skill Certification, Enterprise-Led Competency Evaluation, Industry-Education-Evaluation Ecosystem Assessment, Social Training and Certification Programs

Vocational Skill Certification

Enterprise-Led Competency Evaluation, Industry-Education-Evaluation Ecosystem Assessment, Social Training and Certification Programs

Job Promotion

Empower the Industry Ecosystem
QKM Academy: A Positive Cycle of Industry-Education-Training

Partner Universities & Colleges

Building a talent ecosystem for the intelligent era, where people and industry grow together.
Chongqing University

Chongqing University

Dongguan University of Technology

Dongguan University of Technology

Dongguan Polytechnic

Dongguan Polytechnic

Guangdong University Of Technology

Guangdong University Of Technology

Guangdong Machinery Research Institute

Guangdong Machinery Research Institute

Harbin Institute Of Technology

Harbin Institute Of Technology

South China University Of Technology

South China University Of Technology

Guangzhou University

Guangzhou University

Southern University of Science and Technology

Southern University of Science and Technology

Nankai University

Nankai University

Shandong University

Shandong University

Shantou University

Shantou University

Shenzhen Polytechnic University

Shenzhen Polytechnic University

Dongguan Hanlun Technical School

Dongguan Hanlun Technical School

Hebei University of Technology

Hebei University of Technology

Hunan University of Technology

Hunan University of Technology

North University of China

North University of China

Guangdong Polytechnic of Environmental Protection Engineering

Guangdong Polytechnic of Environmental Protection Engineering

Harbin University of Science and Technology

Harbin University of Science and Technology

Global Empowerment, Shared Success

Serving customers worldwide and advancing industrial development with full-scenario robotics and automation solutions.

QKM Headquarters (South China)

QKM Headquarters (South China)
3,400㎡ Global Operations Headquarters | 200+ Core R&D Engineers

QKM Anhui Branch

QKM Anhui Branch
4,500㎡ Yangtze River Delta Smart Manufacturing Base | Localized Production & Rapid Service

QKM Shenzhen Robotics R&D & Marketing Center

QKM Shenzhen Robotics R&D & Marketing Center

QKM Zhejiang Branch

QKM Zhejiang Branch
70,666㎡ Robotics Industrial Park | Integrated Innovation Ecosystem for R&D, Manufacturing, Sales & Training
3 R&D Center
8 Headquarters & Branches
27 Robot Deployment Sites

QKM Anhui Branch

Room 201, 2nd Floor, Building B4, Keda Medical & Health Industrial Park, Changsheng Avenue, Yinfeng Subdistrict, Huaiyuan County, Bengbu, Anhui, China
0552 - 8586 066

QKM Suzhou Branch (East China)

Room 101, Building 2, Huajiang Building, No. 9 Chonglou Road, Hengjing Subdistrict, Wuzhong District, Suzhou, Jiangsu, China

Contact Us

Wherever you are, we look forward to connecting with you. Together, let’s advance intelligent manufacturing with professional robotics and automation solutions.